This is another post about a library redesigning their website. Here they are going from a HTML site to one the utilizes a content manage system (CMS). Although this would have been a great step forward, they also focused on usability to ensure a user friendly web site.
to accomplish this a consultant was brought in. This person helped created a testing environment to help the simulate an end user experience. However, it became apparent that the librarians had a fairly good grasp of what was needed, so they took a much larger role in determining the content of the site. But the consultant still provide valuable testing measures to ensure a high degree of usability was still maintained.
My question is whether since this study, if there's has been any standardization in usability in library sites.
Tolliver et al. (2005). Website redesign and testing with a usability consultant: lessons learned. OCLC Systems & Services. 21(3). pp. 156-166
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